Cell calcification is the most likely problem with a saltwater chlorinator. Jandy’s new Pro Series TruClear saltwater chlorinator tackles calcification from installation and education to cleaning any buildup. “When you’re not cleaning [the chlorinator] properly the calcium buildup will kill the life of the cell,” says Amy Armstrong, product manager for water care at Jandy….
Pool construction in the United States is a $12 billion industry. According to global research firm IBISWorld, pool builders rely “much more heavily on the skill and knowledge of trained employees than the productive capabilities of machinery or technology.” At no time is this more true than during the estimation process. Although exciting new technology…
If you ask five companies that do regular pool service and cleaning how they pay their technicians, you’ll likely get five different answers. the location, number of accounts and the gallons of water they’re responsible for each week all come into play. “I’ve tried all of it,” says Jack Manilla, owner of Portofino Pool Services…
What good is investing in an email marketing campaign if you don’t see a lucrative return on that investment? Depending on emails as the only way to reach prospects will limit their effectiveness. Most people don’t do any follow-up on email campaigns, says Allison Reynolds, co-founder of and email campaign manager for The Get Smart…
By Amber Colley Strong lender relationships can be especially important for cyclical small businesses like in the swimming pool industry. Because cyclical business owners need to keep their business afloat during off-seasons, some may need to seek outside funding. Businesses have a variety of funding options, from online lenders to traditional lenders like banks. In…
Because of affordability and effectiveness, sand filters are among the more popular pool filtration options for consumers, removing dirt as small as 20-40 microns. As a pool professional, there are a few tricks to cleaning sand filters properly, and some choices when it comes to the quality of sand used. Heschmeyer Pools in Leawood, Kansas,…
A well-run service department should be making money, producing a 15 to 20 percent net profit. In fact, your service department should be the most profitable department within your company, but it’s usually not. There are two reasons most companies find service unprofitable. First, they are not priced properly. It costs a lot to run…
Scott Waldo’s pool industry resume is varied, to say the least. He started in pool construction at age 13; was selling pools by 17; tried wholesale distribution; built pools in Nigeria, Africa; worked for a company in Florida, then moved back to Texas to open some of its locations. By 1998, he was ready to…
My dad was a business owner. I clearly recall his reaction when the local police would call him at home to say his business was broken into, and equipment or inventory (or both) had been stolen. It’s more than a miserable feeling; it can halt your ability to make a living. Ryan Shepherd, who manages…
Chances are, most of the pools you build or service don’t have waterfalls and multiple LED lights. They’re likely relatively simple pools built for people who actually want to use them: They don’tcare about bells and whistles; they just want a nice place for theirkids to play. But even people with simple pool setups live…
You’ve done the job; the customer is delighted — they say, “Send me the bill.” You do. You wait for payment… you send a second reminder — and still await payment. Then a third notice is mailed…and a fourth.Phone calls to the customer are not returned. Collection letters are sent certified, return receipt. Each comes…
You used to see fancy water features like laminar jets or rock grottos only in commercial pools or public settings. But now more and more, homeowners are requesting these features in residential pools. “In the last five to nine years, a lot of that technology or that style of design has been brought down to…