Tracy Bond, owner of Great Valley Pool Service in Frazer, Pennsylvania, pragmatically shares the benefits and drawbacks of paying per job and paying per hour, explaining that, while paying per job seems to create more incentive for techs to maximize their time, hourly pay tends to produce better-quality work.
The year was 1963. Working in a small, rented building in the Hollywood Hills with $900 to his name, Philip Lloyd Leslie Sr. followed his passion for entrepreneurship and founded Leslie’s, a swimming pool supplies retail enterprise, which would sell chlorine and other pool chemicals directly to customers. This pioneering entry into the pool care industry led to a company that still dominates its market nearly 60 years later.
Business owners who want to reach their customers on a more personal level have relied on drip marketing campaigns for many years now, but despite being a widely utilized practice, many newer business owners still don’t know what such a campaign entails, while others may not understand how to find the balance between direct marketing and direct badgering.
With the recent surge in gas prices, fuel expenses have increased from $1,300 to $1,600 per month, to more than $3,500 per month over the last two years. To trim costs, Frank Disher, owner of Poolwerx Keller in North Richland Hills, Texas, says his company is taking measures to be more efficient. However, scrutinizing operating expenses can be stressful, tedious and potentially fruitless.
Residential pools and commercial pools are completely different beasts. Residential service techs might visit 20 to 30 pools in a single day and only see a particular pool on their route once, maybe twice per week. For commercial pool techs, many jurisdictions require chemical and safety checks every day, if not multiple times per day. Both jobs require a strong attention to detail; techs must pick up on changes to pool operations very quickly during each short visit.
As a certified pool operator (CPO) instructor and consultant, I’ve spoken to countless pool operators over the years who lack an understanding of cleaning and disinfecting swimming pools. These knowledge gaps may be putting your facilities and customers at risk.