Tom Grandy

Joined April 24, 2020

Articles 17

Do You Know Where Your Business Is Going?

By Tom Grandy
Most company owners spend more time planning their vacation than they do planning for the growth of their company. Let’s take a fictional family vacation and draw a few comparisons between vacation planning and business planning. Let’s assume you live in Winston-Salem, N.C., and you are going to drive to Fargo, N.D., for your family…

Red Flags

By Tom Grandy
I have been working with contractors throughout the trades for more than 27 years, and I have watched a lot of once-profitable companies go out of business. The process of going out of business is gradual, often taking three to four years, and most don’t even realize they are in trouble until it’s too late….

Not Business as Usual

By Tom Grandy
If you are a contractor, your world turned upside down in 2008 and 2009. The housing bubble burst; new construction dried up; unemployment went to 10 percent; and consumers stopped spending money. Unless you sold your business for millions before this happened, your company was affected. Most everyone has heard the definition of insanity: doing…

Three Deadly Stages of Growth

By Tom Grandy
Two major factors cause companies to go out of business: The first is improper labor pricing. Let’s assume you know your costs of doing business and what to do as costs change. Proper labor pricing is critical, and you must change your labor rate as costs change. Understanding what to charge per hour is only…

The High Cost of Nonbillable Time

By Tom Grandy
Nonbillable time is the single highest cost of doing business in your service department. On average, the typical service tech only bills out about half their time each day. How is this possible? Let’s look at some numbers: VacationLet’s assume the tech gets two weeks of paid vacation a year. Vacation totals 80 hours a…