Service – PoolProMag.com

Recruiting From a Bigger Pool

Posted on April 8, 2019 by PoolPro

Bi-State co-workers Exploring new ways to find employeesBy Angela Wakefield Finding good employees can feel like swimming in endless, expensive circles. For maximum return on investment, several approaches are working for pool industry companies that seek to reach a new applicant base. Mason Guarino, vice president of South Shore Gunite

Posted in Current Issue, Departments, Service bi-state pool and spa, employee recruitment, employee search, hiring employees, Luke Pools, South Shore Gunite Pools

Checking and Replacing Drain Covers

Posted on January 2, 2019 by PoolPro

This noncompliant drain cover would need to be replaced immediately Complying with Virginia Graeme Baker requires more than a quick glanceBy Keith Loria The Virginia Graeme Baker act demands all residential swimming pools to have a proper drain cover to prevent entrapment, but even if the right drain cover appears

Posted in Departments, Service aquastar pool products, drain covers, replacing drain covers, VGB compliant, Virginia Graeme Baker act

What’s in your truck?

Posted on October 30, 2018 by PoolPro

Pool service pros share their must-have service items By Michelle L. Cramer We asked pool pros what they kept in their service trucks. Their answers varied based on the season, location and individual service professional. But everyone had chlorine and a pole. John Reid, Founder and President Primo Pool Care

Posted in Departments, Service JMB Pool and Spa Service, Prime Pool Services, Primo Pool Care, Sterling Pools, Swordfish Pool Care, what's in your truck

Getting the Job Done

Posted on August 7, 2018 by PoolPro

Jobber can make scheduling and invoicing easy By Andrew Lisa For Tyler Rasmussen and Greg Villafana of Brothers Pool Service and Repair in Scottsdale, Arizona, the company’s love affair with Jobber began with an invoice they received as customers. “A long time ago we had somebody put a vinyl decal

Posted in Departments, Service Brothers Pool Service, crm solution, jobber, pool chasers, quickbooks

The Clear Red Line

Posted on May 2, 2018 by PoolPro

What to do when your customer refuses to fix something critical by Andrew Lisa If a pool technician can’t persuade a reluctant customer to replace a feeble pump or a weathered liner, no big deal. Their pool, their choice — onto the next job. But sometimes, a tech is obligated

Posted in Departments, Service firing customers, lawsuits, safety, waivers