In many moderate-climate markets, some service professionals are taking a different approach. Rather than shutting systems down for four or five months in the winter, they’re keeping pools running with reduced circulation and ongoing maintenance to improve water quality, reduce spring start-up headaches and create a better customer experience.
Many pool problems don’t show up until six months or a year after construction, when accountability becomes harder to establish.
Builders are often reluctant to take responsibility, Broswell says, whether because of time constraints, liability concerns or fear their insurance premiums could increase.
Homeowners often choose vinyl pools because of their built-in advantages: affordable cost, quicker installation and low maintenance. To protect these liners, customers need to care for them properly and their service company needs to stay on top of things over the years.
Whether driven by hurricanes, heat waves, winter storms or an aging electrical grid, outages are a recurring stress test for pool pros. While power loss itself is unavoidable, the damage that often follows is not. What separates a manageable disruption from cracked equipment, fried electronics, green water and customer fallout is how outages are handled before they occur, while systems are offline and, most critically, when power returns.
When customers are anxious to jump into their beautiful, sparkling, newly built or renovated pool, it’s hard to curb their enthusiasm. The pool is filled. It looks ready. But as many pros know, it’s not quite there yet.
Chemical guesswork, improperly wired pumps or neglected filters — whether pool pros are one-polers or own a fleet, they’ve seen the results of homeowner DIY mistakes and fielded the frantic calls that follow.
When most people think of hot tubs, they imagine backyard relaxation or postworkout recovery. But for pool service professionals, hot tubs — particularly portable hot tubs — represent something else: an often-overlooked business opportunity.
Pool leak detection has grown far beyond searching for drips with dye. Today’s top tools are precision instruments that help professionals save time, reduce guesswork and boost revenue.
Storm prep is essential, not just for peace of mind but also for efficiency once the storm passes.
From a retail perspective — even for companies that build and sell big-ticket pools and spas — water testing is more than determining pH and chlorine levels. It is a valuable customer service and a promotional strategy.
Let’s be honest: Pool stains suck.
They’re unsightly and usually indicate a maintenance, chemical balance or underlying water issue. While the root causes should be treated, the stains themselves may need extra attention.
Changing a light bulb in a pool can be tough.
While DIY internet advice abounds, a pool professional can bring the experience needed to each unique job that tutorials can’t.