Service – PoolProMag.com

Checking and Replacing Drain Covers

Posted on January 2, 2019 by PoolPro

This noncompliant drain cover would need to be replaced immediately Complying with Virginia Graeme Baker requires more than a quick glanceBy Keith Loria The Virginia Graeme Baker act demands all residential swimming pools to have a proper drain cover to prevent entrapment, but even if the right drain cover appears

Posted in Current Issue, Departments, Service aquastar pool products, drain covers, replacing drain covers, VGB compliant, Virginia Graeme Baker act

What’s in your truck?

Posted on October 30, 2018 by PoolPro

Pool service pros share their must-have service items By Michelle L. Cramer We asked pool pros what they kept in their service trucks. Their answers varied based on the season, location and individual service professional. But everyone had chlorine and a pole. John Reid, Founder and President Primo Pool Care

Posted in Current Issue, Departments, Service JMB Pool and Spa Service, Prime Pool Services, Primo Pool Care, Sterling Pools, Swordfish Pool Care, what's in your truck

Getting the Job Done

Posted on August 7, 2018 by PoolPro

Jobber can make scheduling and invoicing easy By Andrew Lisa For Tyler Rasmussen and Greg Villafana of Brothers Pool Service and Repair in Scottsdale, Arizona, the company’s love affair with Jobber began with an invoice they received as customers. “A long time ago we had somebody put a vinyl decal

Posted in Departments, Service Brothers Pool Service, crm solution, jobber, pool chasers, quickbooks

The Clear Red Line

Posted on May 2, 2018 by PoolPro

What to do when your customer refuses to fix something critical by Andrew Lisa If a pool technician can’t persuade a reluctant customer to replace a feeble pump or a weathered liner, no big deal. Their pool, their choice — onto the next job. But sometimes, a tech is obligated

Posted in Departments, Service firing customers, lawsuits, safety, waivers

Tools of the Trade

Posted on March 5, 2018 by PoolPro

What these professionals can’t live without By Andrew Lisa They say a good carpenter never blames his tools — but great pool techs certainly depend on them. From repurposing standard equipment for new and imaginative purposes to using their tools to build their businesses and bolster their reputations, the best

Posted in Departments, Service service tools, service truck, service vehicle