Carolyn Koenig

Joined January 4, 2023

Articles 43

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School is in Session

By Carolyn Koenig
Whether your new pool customers are first-timers or previous owners, they’ve likely bought into at least one of the persistent myths of pool care: pools only need minimal maintenance, more chemicals mean a cleaner pool or clear water means clean water. And, of course, many believe they only need maintenance when there’s a problem.

ADA Reality Check

By Carolyn Koenig
Unlike fine wines, aging commercial pools don’t transition into a better version of themselves — unless owners and operators invest in upgrades, repairs and ADA compliance improvements that reasonably allow people of all abilities to use them. 

When One Day Isn’t Enough

By Carolyn Koenig
Known for its affordability and classic, smooth finish, plaster remains a popular choice for commercial pools, from hotels and resorts to apartment complexes, university aquatic centers and municipalities. 

Start Smart

By Carolyn Koenig
When customers are anxious to jump into their beautiful, sparkling, newly built or renovated pool, it’s hard to curb their enthusiasm. The pool is filled. It looks ready. But as many pros know, it’s not quite there yet.

From Mistake to Maintenance Plan

By Carolyn Koenig
Chemical guesswork, improperly wired pumps or neglected filters — whether pool pros are one-polers or own a fleet, they’ve seen the results of homeowner DIY mistakes and fielded the frantic calls that follow.