Pool Ops – PoolProMag.com

Does Your Store Need a Dress Code?

Posted on January 2, 2019 by PoolPro

There are no hard-and-fast rules for attire, especially in the pool industryBy Andrew Lisa The pool retail world is a fairly informal industry — the central product, after all, is leisure. But formality is subjective, and in a country that in two generations went from three-piece suits at baseball games

Posted in Current Issue, Departments, Pool Ops Allies for Heath and Wellbeing, business operations, dress code

Five Ways to Go Local

Posted on January 2, 2019 by PoolPro

Position your store as a place to buy and support the local movement By Linda Cahan Going local is a huge trend in buying. Locavores are people who choose to buy products and eat food grown or produced within 100 miles of its final destination. The purpose is to cut

Posted in Current Issue, Departments, Merchandising, Pool Ops go local, merchandising, promoting local economy, supporting local economy

To Automate or Not?

Posted on October 30, 2018 by PoolPro

How and what you may want to hire out versus automate By Seraine Page As entrepreneurs, running an efficient business is key to smooth operations — especially when dealing with hundreds of customers. While managing a pool business, there’s a number of tasks to be done, including inventory, marketing, scheduling

Posted in Current Issue, Departments, Pool Ops automatic bill pay, bill ringle, business automation, civic's pool service, system ringle

Understanding OSHA’s New Silica Requirement

Posted on August 7, 2018 by PoolPro

Keep your on-site guys safe from respiratory issues By Keith Loria Inhalation of respirable crystalline silica is dangerous and could even be life threatening. It is estimated that approximately 2.3 million U.S. workers are exposed to respirable silica dust at work each year. The Occupational Safety and Health Administration has

Posted in Departments, Pool Ops Cristobalite, Crystalline silica, OSHA, pool operations, Silica Requirement, tridymite

Are Your Customers Happy?

Posted on May 2, 2018 by PoolPro

Using customer surveys to gauge satisfaction By Seraine Page How many times have you groaned after receiving a customer survey? Chances are good you probably did. It’s likely even less appealing to send one on your pool company’s behalf. Don’t let it be, says Travis Leonard, CEO of A&G Concrete

Posted in Departments, Pool Ops customer service, reviews, surveys