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October 18, 2021
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Where’d Our Money Go?
It happened again. A few months ago you had your annual meeting with your CPA and he or she told...
Back to Square One
Many years ago, a good friend in the industry told me something I will never forget: “Never abandon what got...
Tossing the Training Manual
In some companies, training programs haven’t been revamped in years, or possibly ever. Stephanie Hammerwold, a human resources expert known...
What Did You Learn Last Year?
Most of us have heard the saying, “Do you have 30 years’ experience, or one year of experience repeated 30...
How Long Can Your Company Survive Without Income?
If you have listened to Dave Ramsey, you know his initial step toward personal financial freedom is the creation of...
Is Your Company Customer Friendly?
For the past 29-plus years of working within the trades, I have noticed some pretty profound changes within companies in...
The Numbers Game
Remember Vince Lombardi, former head coach of the Green Bay Packers, for whom the Super Bowl trophy is named? He...
Real Cost of Show Purchases
Going to trade shows is always so exciting. You get to preview new product lines from suppliers, and discover many...
Where Do You Ask for Help?
If you had been married 25 years and were having relationship problems, would you schedule an appointment with a 21-year-old...
Do You Know Why You’re Losing Money?
Your accountant just called. “Bill, you lost $12,000 over the past few months. You better make some changes, or this...
Boost Your Closing Ratio
I was the general manager of a trades company for many years. Salespeople would come by the office on a...
The Review Conundrum
Let’s face it: Nobody is going to buy a $10,000 hot tub, a $20,000 swim spa or a $50,000 in-ground...
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