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Where Do You Ask for Help?

Posted on October 30, 2017 by PoolPro

Trade shows/mixed groups offer the chance to learn from your peers By Tom Grandy If you had been married 25 years and were having relationship problems, would you schedule an appointment with a 21-year-old college graduate? I have a hunch the advice provided wouldn’t help a lot. On the other

Posted in Departments, Training mixed groups, peers, Tom Grandy, trade shows

Do You Know Why You’re Losing Money?

Posted on August 7, 2017 by PoolPro

Tracking your budget is essential to business health By Tom Grandy Your accountant just called. “Bill, you lost $12,000 over the past few months. You better make some changes, or this is going to be a really bad year.” You hang up the phone, feeling low and upset, thinking, “I’m

Posted in Departments, Training accounting, budget, equipment, material, overhead, purchases, sales

Boost Your Closing Ratio

Posted on April 24, 2017 by PoolPro

Emphasize the follow-up, not the sales process By Tom Grandy I was the general manager of a trades company for many years. Salespeople would come by the office on a regular basis. Each would make their sales presentation, usually taking a significant amount of my time. At the conclusion of

Posted in Departments, Training follow up, follow-up calls, follow-up tips, sales

The Review Conundrum

Posted on April 24, 2017 by PoolPro

Want to increase sales? Getting more five-star reviews is critical By David Carleton Let’s face it: Nobody is going to buy a $10,000 hot tub, a $20,000 swim spa or a $50,000 in-ground pool before checking out your company’s reputation online. Having high-quality reviews on a variety of sites can

Posted in Departments, Training automated reviews, David Carleton, online reviews, reviews, testimonials

Don’t Let Pride Destroy Your Business

Posted on April 11, 2017 by PoolPro

YOU’RE DRIVING YOUR FAMILY ON A ROAD TRIP, back before GPS or Google Maps. It seems like you should have arrived at your destination by now. The kids are asking, “Are we there yet?” Your wife gently suggests you might be lost. What’s your reaction? “I’m not lost; we will

Posted in Departments, Training Tom Grandy