At Her Service
Personal, professional changes lead California mom to pool career
Photography by Austin Mullen
Two years ago, Natalie Scottโs friend from junior high school posted an ad for a pool tech position with his company โ a position he was willing to train. At the time, Scott was working in the hotel industry, trying to establish a new normal after a divorce and several office jobs. She needed something more flexible that would accommodate her schedule with her children.
โI said, โIโm going to send you my resume,โ โ Scott says. โHe thought I was joking. [I realized] I could actually create a career with this. My boss saw my natural inclination toward learning, and when I left because the commute to work interfered with family time, he encouraged me to build something of my own. And I realize now, looking back, that my life experience helped contribute to the qualities that are needed to run what Iโve now started.โ
In summer 2018, Scott registered her own company, Divine Pool
Care, serving the San Diego area. She works out of her garage and is running
everything by herself. Things have already changed a lot, though, from where
she started less than a year ago, with a pool net and a two-door Ford Focus
hatchback.

โWhen I got started, I didnโt have any money,โ Scott says. โI didnโt have anything. [My car] was pieced together basically by duct tape โ just falling apart. I was desperate and hungry for work. The moment I found out my pole could fit in that car threaded all the way to the dashboard, I was like, โAll right โ load up the back of my car with whatever I can fit and Iโll go back to the warehouse as often as I need to.โ So not only was I a female [starting in a predominately male industry], but I was a female doing this with a Ford Focus.โ
Scott says it wasnโt long before the community began to notice and respect how hard she was trying with so little to start with. Nowadays, Scott has a truck. She works with a few companies, supplementing their service routes when they have too many clients and not enough techs. These companies also help Scott with repairs for her own clientele. She communicates with them through a system similar to the CB radios truckers use, which means they can hear Scott while sheโs working and often chuckle at her reactions.
โIโll get
really excited when I see a tile that I really like and Iโm like โOooh,โ you know, just being
genuine, honest and myself,โ she says. โThey just laugh because they donโt hear this kind of talk in the
field. Iโll say things like โThatโs cute!โ โ mermaid tile is what I call some
of these tile patterns โ and theyโre just definitely not used to working with
women. It brings a laugh, and Iโm OK with that.โ

To that end, Scott would love to see more women in the pool industry, especially moms. โWe know how to multitask very well,โ she says. โI would love to see women not be intimidated by this kind of work and feel empowered that they can learn it and feel good at the end of their day. I think itโs just an unspoken, unadvertised world. I mean, I had no idea how much work I could have gotten โ no idea.โ
Scott attributes her entrepreneurial spirit to the โimmigrant hustleโ she inherited from a long line of strong, independent Argentinean women. She is excited about the future of her business, especially in the legacy sheโs leaving for her children โ 11-year-old twin boys and a 9-year-old daughter โ who often go on jobs with her when theyโre not at school. Sheโs working to teach them the ropes and assures them theyโll have good summer jobs when theyโre older.
โEven just the need for marketing and content โ they already know how to do a lot of that,โ she says. โSo Iโd love to give them some training in different areas, and they can help wherever their strengths are.โ As far as the future goes, Scott wants to keep learning and expanding her business.
โIโm definitely a baby in this, and when Iโm working with these other companies I let them know that Iโm here to learn and grow,โ she says. โI eventually want to do everything. Iโm building something from the ground up. Iโm definitely still the wide-eyed and bushy-tailed entrepreneur in this industry. And I havenโt approached a day yet where Iโm huffing and rolling my eyes about going to work. I truly love it. Iโm very grateful.โ



