Angela Wakefield

Many municipalities across the country fail to enforce code compliance for water shape projects, but that doesn’t mean pool builders can ignore code requirements. “Just because you didn’t get caught doesn’t mean you didn’t break the law,” says Rick Chafey, co-owner of Red Rock Contractors and Red Rock Pools and Spas in Chandler, Arizona. “Liability…

Equipment

Heat Pump Myths

By Angela Wakefield

For a pool company, heat pumps offer a great profit margin.

Service

Would you make a good detective?

By Angela Wakefield

When a customer’s pool isn’t holding water, they probably want to know if you can fix it. There are a couple of options for connecting your customer with someone who can detect the leak. You could subcontract the job or refer them to a reputable leak detection company. Both are perfectly good choices, but maybe…

Service

Recruiting From a Bigger Pool

By Angela Wakefield

Finding good employees can feel like swimming in endless, expensive circles. For maximum return on investment, several approaches are working for pool industry companies that seek to reach a new applicant base. Mason Guarino, vice president of South Shore Gunite Pools & Spa in North Billerica, Massachusetts, says they have good luck with Facebook ads…

Pool Ops

An Easier Way to Pay

By Angela Wakefield

Every employer knows the importance of making sure your payroll is running smoothly and efficiently. Many business owners maintain payroll in-house with payroll software, but a growing number of businesses are turning to online payroll companies. When using in-house payroll software, a company must have a bookkeeper enter, compute and process payroll and all associated…