Rachel Wallace

Joined December 23, 2020

Articles 4

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The Apprentice

By Rachel Wallace
The Pool & Spa Apprenticeship and Training Committee (PSATC) has launched what is being described as a cutting-edge workforce development strategy, says Jennifer Farwell, program director for PSATC. An apprenticeship program is an approach to workforce development and quality assurance through a formal organized system that combines online training and coursework (144 hours) with on-the-job…

More Business for All

By Rachel Wallace
If you’re trying to get by in the pool industry without making friends, well, you must be a newbie…or you don’t like earning new business. That’s right, we said it, but we’re not the only ones. Kevin Cobabe, president of Dynamic Pool & Spa Construction in Redondo Beach, California, says he realized early on that…

Suit Up

By Rachel Wallace
Working around beautiful pools all day sounds nice in theory, but when a repair or touch-up needs to happen in a customer pool, service pros must plan and prepare. No, we’re not talking about tools and materials here — we’re talking about the logistics of looking and staying professional when you may need to get…

Is your gender bias showing?

By Rachel Wallace
Preconceived notions are a tricky thing, especially in the business world. And regardless of whether we recognize it, we all tend to assume things from time to time. Gender bias is the tendency to unconsciously attribute certain behaviors to one gender. In the pool industry, it can tend to show up on the sales floor,…