Seeking Wisdom

Seeking Wisdom

Sometimes, you just need a little help from your friends. Pool pro friends, that is. If you’ve been in the industry long enough, it’s likely you have a handful of trusted experts, colleagues and fellow professionals you turn to on a regular basis. “I absolutely have people who I’ve met throughout the years that I…

HASA: Carefree Cleaning

HASA: Carefree Cleaning

Sanitation for pools should be easy. That’s what the team at HASA thinks, anyway. In mid-May, HASA, a producer and distributor of water treatment solutions, will release its new liquid chlorine feeder, the HASA Liquid Feeder. The non-electrical automatic sanitizer feeds the pool with HASA’s liquid sodium hypochlorite whenever the pump is running. “For a…

Keeping Up (Web) Appearances

Keeping Up (Web) Appearances

Web maintenance is a necessary, time-consuming task for pool professionals. When balancing other business priorities, website issues can go undetected for weeks. That’s where learning the basics of Google Search Console can help. The Biggest Benefits of Google Search Console Google Search Console provides tools and reports to measure a site’s search traffic and performance….

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Help Wanted

For pool pros, the pandemic has had a surprising twist: A major uptick in business. “This has been one of the best years we’ve ever had. It’s been pretty crazy,” says Justin Lex, operations manager at Swimming Pool Services, Inc., a Wisconsin-based company. “Everyone is stuck at home and trying to build a pool or…

Service-Remodels1

Making the Old New Again

Rob Blake, senior product manager of NPT Pool Finishes – POOLCORP, based in Covington, Louisiana, says there’s no better time than now for pool servicers to jump into the pool remodeling business. After all, these companies already know what a pool needs — and what can make it better. According to a study of the…

PoolOps- Employee Mental Health

Working on Wellness

Pool professionals are in the business of taking care of customers, making it easy to focus on customer happiness and well-being. But how often do you think about the mental well-being of your employees? Mental health may be out of sight, but it shouldn’t be out of mind for pool company leadership, says Jules Johnson,…

Pool Pros in Your Pocket

Pool Pros in Your Pocket

For many pool pros, podcasts have emerged as a popular way to keep up with best practices and industry trends while driving from customer to customer.  While it’s not a replacement for trade shows or conferences, it’s a valuable method for gaining free industry knowledge from your colleagues and experts. These audio talk shows are…

Getting Salty

Getting Salty

Servicing a salt pool? You can now. The newly designed Powerclean Salt Ultra by Georgia-based CMP lets users ditch the acid to clean chlorine generator cell plates. In early 2019, when CMP acquired Saline Generating Systems and some of its employees, the team wanted to work out some kinks in one of the popular SGS…

Protecting Precious Lives

Protecting Precious Lives

A pool fence would have saved Joshua and Christian DeMello.  In January 2010, the 13-month-old twins drowned when they escaped from their grandparents’ house and fell into an unsecured pool.  There were no alarms or fences. Their mother found them in the pool.  “Today, I believe in multiple layers of prevention,” says their father, Paul…

To Automate or Not?

To Automate or Not?

As entrepreneurs, running an efficient business is key to smooth operations — especially when dealing with hundreds of customers. While managing a pool business, there’s a number of tasks to be done, including inventory, marketing, scheduling and everything in between. Some days it may seem like nothing is getting done if you do it all…

Go Big Or Go Home

Go Big Or Go Home

Jack Manilla, CEO of Portofino Pools, lives and breathes sports. “I’m an avid NFL fan,” says Manilla, who grew up hearing sports on a portable radio in western Pennsylvania. He remembers his dad simultaneously listening to the radio while reading the sports page. “Sports got in my brain,” he says. For pool professionals who also…

Are Your Customers Happy?

Are Your Customers Happy?

How many times have you groaned after receiving a customer survey? Chances are good you probably did. It’s likely even less appealing to send one on your pool company’s behalf. Don’t let it be, says Travis Leonard, CEO of A&G Concrete Pools, Inc., in Fort Pierce, Florida. While slightly time consuming, it’s a game changer…