What are your top tips for maintaining pool service quality during the busy summer season?
Sam Folaron, Co-owner
Puravida Custom Pools
Wall, New Jersey
One thing we have done to help with the increased workloads during the summer season is to reserve a half day each week for unexpected items. This four-hour slot can be used for weather delays, unexpected equipment failures and emergencies. If left unused, this window allows our team to clean out their trucks, perform maintenance on their equipment and vehicles or simply leave work at a reasonable time, helping prevent burnout. We have found this unscheduled time creates a less stressful scenario when something comes up and prevents the maintenance crew from cutting corners because they know they have the time to get the job done right.
Anita Minervino, Owner and president
Coastal Pure
North Myrtle Beach, South Carolina
Pool opening season starts on April 1 in coastal South Carolina, and the workload ramps up for a long, hot season.
Here are a few of my tips to stay on top of it all:
Keep customers informed and establish clear expectations about wait times and service availability.
2025 Panelists

Sam Folaron,
Co-owner
Puravida Custom Pools

John Richardson,
Owner/operator
Logan’s Pool Service

Anita Minervo,
Owner and president
Coastal Pure

Ryan Marsh,
President
Siteworx Pool |
Spas | Outdoor Living

Donny Rocovits,
Repair manager
Precision Aquatics