Kelly Collins, 39
Kelly Collins didn’t just join the pool industry — she grew into it step by step. In 2019, she began helping her husband with invoicing and office work at Code 3 Pool Service and then moved into the field as a technician. That combination of office and field knowledge prepared her to be operations manager, where she oversees scheduling, vendor coordination, customer communication and team support. She still jumps in on fieldwork when needed, training new hires or covering routes, which keeps her connected to the day-to-day challenges her technicians face.
