Articles

  • Hire me?

    Remember when we were supposed to have a commercial issue last year, but instead there was a pandemic and everything we planned went out the window? Yeah….me too. So instead of 2020 being our inaugural commercial edition, we are launching it in 2021. For a few years, I’ve been tossing around the idea of becoming…

  • Building on Trend

    Many aquatic facilities are turning to waterplay upgrades to bolster guest attendance. As the commercial pool industry emerges from the pandemic, commercial pool builders have the opportunity to guide facility owners toward the best upgrades for their spaces. From waterslides to sanitation systems, builders can advise what’s trending and what accessories will foster a better…

  • Servicing Public Pool Features

    Maintaining water slides and in-water spray features at commercial pools and waterparks keeps the attractions safe for visitors and prolongs the life of the equipment. Because of ownership turnover and communication gaps, however, operators of these facilities don’t always have the necessary information on how to service these features, which can result in inadequate maintenance…

  • Renovating with PVC Pool Membranes

    Unlike residential pools, commercial facilities are more likely to have been closed during the pandemic. Finally reopening, the pools now may have peeling, cracks or leaks. One solution pool professionals can offer commercial clients is to line those pools with PVC membrane. Outsourcing or In-House Steve White at Underwater Pools in West Boylston, Massachusetts, outsources…

  • Inspector Gadget

    The minute you charge for a swimming pool inspection, you are putting yourself into the position of expert, and I trust that you are an expert. If you are not, you have no right to offer or charge for such a service — especially since once you charge for pool inspection services, a court will…

  • Keep Talking

    Everyone has Facebook on their phone — at least that’s what customers assume when they send a pool business a Facebook message. Along with that presumption comes an expectation that pool pros will see the message and respond promptly — ideally within five minutes. This expectation is known in the marketing world as the five-minute…

  • Service Records

    Keeping maintenance logs when servicing commercial pools is one of those tedious tasks that has to be done, as it is often a regulatory requirement. However, the rules and regulations regarding service logs can vary greatly from one area to another, or even from one health inspector to another. “Every inspector is different and will…

  • Simplified Chemical Control

    While commercial pools may vary in size, their needs remain similar. So when a product comes along that offers innovation and ease-of-use for all kinds of pools, professionals notice. The team at Sigura, headquartered in Alpharetta, Georgia, believes its Pulsar Precision calcium hypochlorite top feeder can provide a water-sanitizing solution that eclipses liquid bleach. Launched…

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    New Hayward® XE Series Pumps: Ultra-High Efficiency, Ultra-Low Cost

    Meet the XE Series, the newest addition to the industry-leading line of ultra–high efficiency pumps from Hayward. Built for maximum savings at a fraction of the purchase price, these pumps more than clear the bar for Department of Energy (DOE) regulations — and your customers’ expectations. A BRAND NEW KIND OF PUMP XE Series represents…

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    Mitigating Claims When Servicing Commercial Pools

    Some pool professionals stick to just servicing residential accounts, while others have a mixture of commercial and residential ± or even just commercial only. A commercial or public pool or spa may be defined as one that is used by the public, from clubs and HOA-run residential communities to municipal pools and hotels. Particular equipment, design…