Viewpoints

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    Panel: Comp It Up

    Employee pay and tax insight from our panelists Brian Diglio, CPO, AST, CSP, presidentBlue Wave Pool Service and Supplies, Inc.Hamden, Connecticut In the Northeast, typically the pools are too far apart to do a pay-per-pool compensation. Also, because of the seasonal aspect of the business, it sometimes makes it hard to offer a fair and…

  • Pick a Side

    Everyone has a preference in competitive markets: Burger King versus McDonald’s, Walmart versus Amazon — and in this industry, the brand of pool equipment you install and the sanitizer you recommend to customers. In the world of chlorine versus bromine, the competition is likewise fierce. What’s the difference? You can’t have a good matchup without…

  • Evolution, Not Revolution

    I got involved with the process of developing the Model Aquatic Health Code in 2005. United States Centers for Disease Control and Prevention sponsored a workshop at the request of the Council of State and Territorial Epidemiologists. Since the ’90s they had seen an increase in pool-related illnesses. It was difficult to address because health…

  • Continuous Improvement

    For my first three years at Horner Equipment, now HornerXpress, I was a partner. But in 1975, I bought out the other partner and became the 100 percent business owner. When I first started here, we had three employees; right now, we have 430. It’s been 43 years. I’ve always believed in continuous improvement. If…

  • Pool School

    Swim University does not offer a four-year degree or doctorate; no sheepskin is earned and there are no football tryouts. Instead, Swim University offers a flood of knowledge from its founder and creator, Matt Giovanisci. If it has to do with the operation of your pool, Giovanisci’s media-rich and enlightening website, swimuniversity.com, probably has a…