Power Women: Kelly Collins
Like many women who find themselves in leadership roles in aquatics, Kelly Collins started in the industry alongside her husband and the company he built.
Pool Lab Founder Launches National Fintech Marketplace
Paul Brown — founder of Pool Lab, a pool service company in Amelia Island, Florida —announced the upcoming national launch of Serveus, a fintech and marketplace platform designed to help owner-operated service businesses run and grow their companies more efficiently.
Communication Breakdowns
When a customer dreams up the perfect backyard oasis, supply shortages, delays and communication breakdowns usually aren’t part of the fantasy. But with the state of the pool building industry over the past year and a half, that can often be the reality. When lines of communication are broken with customers, they lose confidence in…
Information Overload
“Plan, blow holes in the plan, revise the plan, and then execute and adapt to each situation as it presents itself.” That’s the pool building process for Scott Heusser, manager of Idaho Pool Remodeling in Meridian. Preparing your customers for this fluctuating plan and schedule can be difficult. Depending on the design, materials and details,…