Pentair Pool Establishes Charlotte as Flagship Customer Experience Center and Commercial Business Hub

Pentair Pool has opened a new Customer Experience Center in Charlotte, establishing the region as a flagship commercial hub for the company and reinforcing its continued investment in North Carolina and the broader Southeast.

Designed specifically for Pentair Pool customers and partners, the Charlotte Customer Experience Center features full product displays, immersive Pentair University training environments and a dedicated workspace for Pentair Pool’s commercial teams. The facility was developed to support hands-on learning, collaboration and real-world application — serving as both a customer destination and an operational hub.

 “The Charlotte community has long stood at the intersection of industry excellence and exceptional talent, and we look forward to providing our customers and employees with a place for learning, collaboration and ideation,” says Greg Claffey, SVP and president of Pentair Pool.

The facility supports expanded training opportunities, service engagement and product testing, reinforcing Pentair Pool’s commitment to helping its partners operate more efficiently and effectively in the field.

For more information, visit pentair.com/pool.