Spot the Red Flags
Replacing a technician takes time, money and training, and once they give notice, it’s often too late to fix what caused them to leave.
The Art of the Ask
It seems like you’re asked to provide a review nearly everywhere you visit. Leave the doctor’s office? You have a text before you’re even out the door, and then you get several more reminders. Order something online? Email follow-ups. Take an online class? At least a few nudges, with the promise that they’re anonymous.
Tools Tell the Story
In the pool service industry, reliability is the backbone of a successful business. Whether you’re servicing one pool or managing a fleet of technicians across dozens of properties, the performance of your tools directly affects your team’s efficiency, your customers’ satisfaction and your company’s profitability.
Heritage Pool Supply Integrates with Pool Brain Software
Pool Brain announced a new integration with Heritage Pool Supply, allowing pool companies to streamline pricing updates and automate product cost adjustments.
Dialing In or Tuning Out
When working alone in a client’s backyard, cellphones can be great companions, allowing you to listen to a podcast or music or have a conversation.
Who’re You Gonna Call?
Automatic pool cover systems can last 15 or more years, but regular upkeep can’t always protect against the unexpected.
New App for Pool Service
If it weren’t for the monthly invoices customers receive, most would never know a pool technician had come around. Arizona entrepreneur Herman Gunther figured there had to be a better way for pool technicians to notify customers about pool servicing. Flimsy invoices fluttering across lawns, against pool pumps or soaked in pool water weren’t quite…
No Splash and Dash
If you ask five companies that do regular pool service and cleaning how they pay their technicians, you’ll likely get five different answers. the location, number of accounts and the gallons of water they’re responsible for each week all come into play. “I’ve tried all of it,” says Jack Manilla, owner of Portofino Pool Services…