technicians

  • The Art of the Ask

    It seems like you’re asked to provide a review nearly everywhere you visit. Leave the doctor’s office? You have a text before you’re even out the door, and then you get several more reminders. Order something online? Email follow-ups. Take an online class? At least a few nudges, with the promise that they’re anonymous.

  • New App for Pool Service

    If it weren’t for the monthly invoices customers receive, most would never know a pool technician had come around. Arizona entrepreneur Herman Gunther figured there had to be a better way for pool technicians to notify customers about pool servicing. Flimsy invoices fluttering across lawns, against pool pumps or soaked in pool water weren’t quite…

  • No Splash and Dash

    If you ask five companies that do regular pool service and cleaning how they pay their technicians, you’ll likely get five different answers. the location, number of accounts and the gallons of water they’re responsible for each week all come into play. “I’ve tried all of it,” says Jack Manilla, owner of Portofino Pool Services…