It seems like you’re asked to provide a review nearly everywhere you visit. Leave the doctor’s office? You have a text before you’re even out the door, and then you get several more reminders. Order something online? Email follow-ups. Take an online class? At least a few nudges, with the promise that they’re anonymous.
Getting clients takes effort. Keeping them takes strategy. That’s why retention and encouraging clients to commit for the long term are such critical parts of running a sustainable pool business.
Subcontractors and general contractors rely on each other to get work done — subcontractors help with specialized knowledge or extra support on a job, and contractors secure the projects and create work opportunities.
Even with translation tools at our fingertips, nuances can still get lost on the jobsite. So how do companies bridge the gap between different languages and cultures? Across the industry, leaders say the answer lies in clarity, consistency and a willingness to meet people where they are.
When it comes to salt chlorination, bigger is better — at least when comparing multiple smaller units to one larger, more efficient system. That’s where the new Jandy TruClear XL Salt Chlorinator comes in.
Just hearing “performance review” can send a shudder down an employee’s spine. Many worry about unattainable expectations or wonder if their job is on the line. Employers, on the other hand, often picture piles of paperwork, endless meetings and lost productivity.
Automation has become an integral part of our lives, yet its full potential in marketing is still emerging. For many in the pool industry, automation is becoming a valuable tool for efficiency, client care and sales growth.
Reaching a centennial is a rare milestone — one achieved by less than half a percent of all companies, says Stuart Baker, Hayward’s vice president of global strategy and business development. And yet, Hayward has done just that.
Pool partnerships promote growth and prosperity when done with poise and purpose. A partnership might mean an understanding based upon a handshake or a contract, but the underlying message is the same: “I trust your company, you trust mine, and we’re going to recommend each other to potential clients.”
Las personas profesionales en piscinas están trabajando para alcanzar un consenso sobre si incluir los productos químicos en el precio de su servicio o separar ese costo para los clientes. Es una deliberación importante, especialmente con las fluctuaciones de precios en los últimos años.
Muchas industrias comerciales tienen programas de aprendizaje, pero hasta hace unos años, la industria de las piscinas no era una de ellas. Eso cambió en 2020, cuando se aprobó el programa del Comité de Aprendizaje y Capacitación en Piscinas y Spas (Pool & Spa Apprenticeship and Training Committee program, PSATC), seguido por los programas de la Alianza de Piscinas y Spas (Pool & Hot Tub Alliance, PHTA).
Many trade industries have apprenticeship programs, but until a few years ago, the pool industry wasn’t one of them. That changed in 2020 when the Pool & Spa Apprenticeship and Training Committee’s program was approved, followed by programs from the Pool & Hot Tub Alliance.