Misty Knight and Bryan Banta Pool pros and their favorite product reps share how they succeed togetherBy Michelle L. Cramer Misty Knight, technical sales manager for Zodiac Pool Systems, says her customers become like extended family. Bryan Banta, owner of B&B Pools in Pompano Beach, Florida, can attest to that.
Pros’ methods vary when writing estimates By Kim Patterson Not everyone provides service quotes to customers in the same way. Some go through a checklist with the customer over the phone, while others send a technician to do a visual inspection. No matter the method, there’s no denying that some
After decades of being nearly franchise-free, the pool service industry is seeing a surge in franchise companies By Megan Kendrick In the history of the pool industry, there have been few franchise businesses. Pinch A Penny, a swimming pool retail and service franchise, started in 1976; it was the lone
Pool industry newbie opens Pool Scouts franchise photography by Marc Ridel Tiffiny Consoli wasn’t looking to go into the pool business. She was just looking to own a business, any business, that made sense. “I didn’t have one thing I was particularity good at or knew I wanted to make