39 | Account manager and service tech | Royal Pool Service & More, LLC | Charlotte, North Carolina
39 Account manager and service tech Royal Pool Service & More, LLC Charlotte, North Carolina RPoolService.com
Pamela Basham’s parents instilled a strong work ethic in her from
an early age. Her mother started a pool service business from her garage in
West Virginia in 1979, while her father worked nights in the coal mine and
spent days building pools. Her parents’ business grew to three retail stores
and pool sales, and from age 14, Basham was involved.
Basham and her husband, Patrick, moved to North Carolina in 1999,
where they both worked for a pool company. In 2009, the Bashams decided to
start their own company.
“It was scary
and exciting all at the same time,” Basham says. “We had nothing really to start. Our local
distributor gave us a line of credit, since they’d known me for years. We had a
few pool cleanings that were people I’d known for a long time.”
Now, 10 years later, Basham says the company is stronger and
bigger than they’d ever imagined. “She
does most of the sales, finances and works in the field cleaning pools and
doing repairs,” Patrick Basham says of Pamela. “She is very knowledgeable and loves her job.”
Along with their son, Dylan, the Bashams do everything except
build pools, working out of their home with two trucks and each cleaning about
60 pools a week during the season.
Basham says she would love to see more women in the industry. “Sometimes it’s frustrating as a
woman to call tech lines for help,” she says. “I feel we get treated like we don’t know what we are doing, when I
can do about anything anyone else can do on a pool.”