Departments

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    The Art of the Ask

    It seems like you’re asked to provide a review nearly everywhere you visit. Leave the doctor’s office? You have a text before you’re even out the door, and then you get several more reminders. Order something online? Email follow-ups. Take an online class? At least a few nudges, with the promise that they’re anonymous.

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    From Worn Out to Welcoming

    When Vista Pools was contacted about a residential pool renovation in Tulsa, Oklahoma, the assignment initially appeared routine. The company handles a steady volume of remodels alongside new construction, and the request fit that profile. Once owner Scott Bakkala arrived on-site, however, he learned the pool served the Tulsa Girls’ Home, a nonprofit that provides residential care for girls in foster care.